Betjam treats the protection of your personal data as a top priority at all times. On this page, we clearly explain what information is collected, why it is collected, where it is stored, and whether it is ever shared with anyone.
A quick overview of how betjam handles your data
At registration, your name, mobile number, and date of birth are collected. KYC verification requires identity document details. Gaming activity and payment history are recorded automatically.
All data is secured with 256-bit SSL encryption. Our servers comply with international security standards, and regular third-party security audits are conducted.
Betjam never sells personal data. Limited information may be shared only for payment processing and legal compliance purposes.
Betjam uses cookies on its website and app to maintain login sessions, remember language preferences, and improve your overall experience. Analytics cookies do not reveal any personally identifiable information.
You have the right to request access to, correction of, or deletion of your personal data. You can make such a request at any time through our support team.
Data is retained for as long as your account remains active. Even after account closure, certain information may be kept for a limited period to meet legal requirements.
Your privacy is a top priority at betjam. This Privacy Policy explains what information betjam collects, why it's collected, and how it's kept secure. By using the betjam website or app, this policy applies to you in full.
Betjam collects data in two ways — information you provide directly, and data recorded automatically as you use the platform.
| Data Type | When It's Collected | Required? |
|---|---|---|
| Name & Date of Birth | At Registration | Yes |
| Mobile Number | At Registration | Yes |
| Email Address | At Registration | Optional |
| National ID / Passport | During KYC Verification | On Withdrawal |
| Payment Details (bKash number, etc.) | During Deposit / Withdrawal | Yes |
| Device & IP Information | Automatically at Login | Automatic |
| Gaming & Betting History | Automatically on Every Session | Automatic |
betjam only collects information that is necessary. If you're unsure why a particular piece of information is being requested, feel free to ask our support team.
Betjam uses the data it collects only for specific, defined purposes. No data is used beyond those purposes.
One of betjam's core commitments is that your data will never be sold. That said, there are a limited number of situations where data may be shared.
betjam does not share your personal information with any social media platforms or advertising networks.
Betjam's technology and security team has put multiple layers of protection in place to keep your data safe.
Betjam's website and app use cookies to enhance your experience. Cookies are small data files stored on your device.
Betjam works with a number of trusted third-party services to operate the platform. All partners are bound by strict confidentiality agreements.
| Service Type | Purpose | Data Access |
|---|---|---|
| Payment Gateway (bKash, Nagad) | Transaction Processing | Limited Transaction Data |
| Game Software Provider | Game Operations | Anonymized Sessions |
| KYC Verification Service | Identity Verification | Identity Document Information |
| Cloud Storage Provider | Encrypted Data Storage | Encrypted Data |
| Customer Support Software | Live Chat Support | Chat Conversations |
As a betjam member, you have important rights when it comes to your personal data.
To exercise any of these rights, contact our support team. betjam will respond within 30 days of receiving your request.
support@betjam-baji.comBetjam strictly prohibits anyone under the age of 18 from using the platform.
Betjam may update this privacy policy as needed.
When signing up on an online platform, many people wonder — what will be done with my data? betjam takes that question seriously. That's why we've laid out our privacy practices in plain language on this page, so you can use betjam with complete confidence.
The information you provide when registering with betjam is used solely to manage your account. Only your name and mobile number are required at the start — an email address is optional. However, KYC verification will be required at the time of withdrawal, meaning you will need to provide your National ID or passport details. This is a legal requirement, not just a betjam policy.
Payment data security is a top concern for many betjam users. Your bKash or Nagad number is stored in betjam's system, but it is fully encrypted. No betjam employee can view this number directly — it is only used by the system to process transactions. This information is never shared with any third party.
Many users ask about gaming history being recorded. Yes — every bet and game session on betjam is logged. This serves two purposes: it acts as evidence in the event of a dispute, and it helps detect suspicious betting patterns to maintain platform fairness. Only betjam's security and support teams have access to this data.
A quick word on cookies. The term makes some people uneasy, but betjam's cookies are there purely for your convenience — so you don't have to log in every time, your language preference is remembered, and the app runs smoothly. betjam does not use any third-party advertising cookies, which means you won't see betjam ads following you around other websites after you've used the platform.
Conversations with betjam's support chat are recorded. This helps us improve service quality and serves as a reference in the event of a dispute. If you'd rather not share sensitive information with support, there's no need to — just provide the account-related details required to resolve your query.
Even after closing your account, certain data must be retained for a set period. Under international gaming license requirements, transaction records must be kept for up to five years for anti-money laundering purposes. This is not betjam's choice — it is a legal obligation. Once that period has passed, all data is permanently deleted.
Marketing notifications are turned on by default at betjam. Messages are sent from time to time to keep you informed about new promotions and offers. To opt out, turn off notifications in the app settings or contact support. Even after opting out of marketing messages, you will continue to receive important account and payment-related communications.
For any privacy-related questions or concerns, reach out directly to betjam's support team. Our privacy team is available seven days a week and provides assistance in Bengali. Keeping your data safe is betjam's responsibility — and it's one we take seriously.
To request access to, correction of, or deletion of your data, please contact our support team.
support@betjam-baji.com
To request access to, correction of, or deletion of your data, please contact our support team.
Register with betjam — your personal data is protected with the highest level of security. Enjoy 3,500+ games and Sports Betting with complete peace of mind.
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